
IDEAS THAT INSPIRE – TERMS & CONDITIONS
Ideas That Inspire offers supportive coaching sessions for brainstorming, guidance and accountability. By engaging with Ideas That Inspire’s website, podcast or coaching services, you acknowledge and agree to the terms of this Medical Disclaimer and Coaching Agreement.
Medical Disclaimer
Ideas That Inspire is not a healthcare provider, and the content provided through our website, podcast, or coaching services does not constitute therapy, counselling or medical advice.
Ideas That Inspire, its employees, and associates disclaim any liability for the use or misuse of the information provided through its website, podcast, and coaching services. The use of Ideas That Inspire’s information and coaching services is at your own discretion and risk. You are solely responsible for any consequences that may arise from your use of these resources.
Coaching Agreement
This Coaching Agreement outlines the terms and conditions for the services provided by Ideas That Inspire. By engaging in any coaching services offered by Ideas That Inspire, you agree to the following terms:
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Services Provided
Ideas That Inspire offers clarity and accountability coaching. The services provided are intended to offer support for brainstorming, guidance and accountability. -
Confidentiality
All information shared during coaching sessions is confidential and will not be disclosed to third parties without your consent, except as required by law. Confidentiality is a fundamental aspect of our coaching relationship, ensuring that you can share openly and honestly. -
Payment Terms
To confirm and secure your coaching session, payment must be made in full at the time of booking. Payments are processed securely through Stripe via the payment page provided after you select your preferred date and time. -
Cancellation Policy
If you need to cancel or reschedule a coaching session, you must provide at least 24 hours' notice. Cancellations made less than 24 hours before the scheduled session will result in a charge for the full session fee. Exceptions may be made in cases of emergency at the discretion of Ideas That Inspire. -
Refund Policy
Refunds are not typically offered for coaching sessions once payment has been made. However, in exceptional circumstances, such as a documented medical issue, Ideas That Inspire may consider offering a refund or credit toward future sessions. All refund requests must be submitted in writing and will be evaluated on a case-by-case basis.
A full refund will be processed via Stripe. If the original charge via Stripe underwent currency conversion, the refunded amount converts back using the same process. Stripe will submit refund requests to the customer’s bank or card issuer. The customer will see the refund as a credit approximately 5 to 10 business days later, depending upon the bank. Refunds issued shortly after the original charge will appear in the form of a reversal instead of a refund. In the case of a reversal, the original charge drops off the customer’s statement, and a separate credit isn’t issued. -
No Guarantees
While Ideas That Inspire is committed to helping you achieve your goals, we do not guarantee specific outcomes or results from our coaching services. Your progress depends on many factors, including your commitment to the process and adherence to the strategies discussed during coaching. -
Termination of Services
Either party may terminate the coaching relationship at any time. If you choose to terminate the coaching relationship, any sessions or services already paid for will not be refunded unless otherwise agreed upon in writing. -
Communication
Coaching sessions will be conducted via Riverside and communication between sessions may occur via email or other agreed-upon methods. -
Rescheduling Policy
If Ideas That Inspire needs to reschedule a session, you will be given as much notice as possible. Any session that Ideas That Inspire reschedules will be rescheduled at no additional cost to you. -
Legal Disclaimer
You understand and acknowledge that coaching services provided by Ideas That Inspire are not a replacement for therapy, counselling or medical advice. -
Governing Law
This Agreement is governed by the laws of New Zealand. Any disputes arising under or related to this Agreement shall be resolved in accordance with the laws of New Zealand, and the parties agree to submit to the exclusive jurisdiction of the courts of New Zealand. -
Amendments
Ideas That Inspire reserves the right to amend the terms of this Coaching Agreement at any time. Any amendments will be communicated to you in writing, and your continued use of the services constitutes your acceptance of the amended terms. -
Acceptance of Terms
By engaging with the services provided by Ideas That Inspire, you acknowledge that you have read, understood, and agree to be bound by the terms of this Coaching Agreement.
For any questions and notices, please contact us at:
Sole Trader: Ideas That Inspire
Email: hello@ideasthatinspire.com